I had excellent service and speedy turn around in my move. Olga and the team made the process as smooth and painless as possible. Recommend Payne’s for anyone looking to rent in the Coventry area.

I recently purchased a buy-to-let apartment which I passed over to Olga Reynolds at Paynes Associates to manage, i.e. advertise and find a suitable tenant. I would like to take this opportunity to express my gratitude for the professional and immaculate service I have received from Olga, located at the City Centre Office. The property is now let! The hand-over to the tenant was a smooth and a painless experience. Olga was extremely helpful and prompt with all responses. 10 out of 10 for Customer Service. Olga and wider Paynes’ business comes with my highest recommendation. Thank you!

Payne Associates recently sold my house in Coventry. I was very impressed with how they presented my property, with a 1st class description and photographs. Tom and Leah are on the ball and you could not ask for more from an Estate Agent - great people. My only small quibble ( which I'm sure applies to most other Estate Agents ) is that they fail to make clear that the prices they quote do not include vat - I would prefer to have the full & complete price 'upfront'. Other than that, I would have no hesitation in recommending them.

As a landlord I cannot speak highly enough of the service received from Payne Associates. In particular the support we have received from our property manager. He has ensured that our tenant is happy and our property is well maintained, without doubt the perfect outcome. I thoroughly recommend anyone looking to rent either as a tenant or landlord to consider Payne Associates. Richard Dolinski

Daniel and the team at Payne Associates were brilliant from start to finish. A viewing was promptly arranged and within an hour of us putting in an application on a Saturday Daniel was back in touch to arrange deposits. Prompt service was something we found to be lacking from other agents in Coventry so we were pleasantly surprised when we had a move in date within a week. Daniel is always quick to reply with any queries and Angela has been extremely helpful with sorting out our accounts. Thank you all for your help in finding our home!

Fantastic service from Payne's for my first time buy, despite taking longer than expected for reasons beyond their control. I was constantly updated and received prompt responses to any queries. A special thanks to Aaron for his friendly, professional service and continued hard work throughout the purchase. It was much appreciated!

We have used Payne Associates for the complete journey of management agents of a rental property through to the valuation , surveying and sale of property. They have been very professional at every juncture and willing to go the extra mile to ensure customer satisfaction. I have already recommended them to my frends and family.

Payne Associates handled the sale of one of my rental properties. I dealt with Tom and then Leah, who were both pleasant and easy to work with. Communication was good, and they helped with various issues in connection with the house, which helped as I don't live in Coventry.

I have bought and sold before and thus I can say that Payne's are probably one of the most genuine and polite teams I've have come across. They were always on the ball with updates and actioned things efficiently. Jon showed me the property and was always responsive when we came across some stumbling blocks. Leah was friendly and helpful and this made it it an all round pleasant experience. Many thanks!

Payne Associates have fully managed the let of 2 of my properties for a few years now and the service I’ve have from Gary in the property management department, and John with the relets has been first class. Both have been efficient in coming back to me and always given me the best advice. I wouldn’t hesitate in recommending their services.