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John Payne Estate Agents - Lettings & Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

It's nice to rent a house with Payne. All the agents are friendly and helpful. Thanks to Jake who nicely showed us the property and helped in the application. Also thanks to Danielle who always gives helpful response relating to the property maintenance.

Reply from agent

Thank you so much for your kind feedback, Jake and Danielle will be thrilled to know you were impressed with the assistance you were given. We hope you settle into your new home nicely!

5.00 /5

We recently sold our house with Payne Associates, they were absolutely fantastic, they advertised our property, arranged all viewings and our property sold within a week of putting it on the market. However they continued to go above and beyond this, helping us secure our new home which was being sold via another estate agent by sending emails and making phone calls on our behalf. The process of completing the sale was made difficult by the chain below us and payne associates, Aaron Breelan in particular was amazing we spoke everyday for nearly 3 months and he was always exceptionally helpful, reassuring and professional, we honestly feel that without his help throughout the process we may not have secured our sale and purchase. If we were to move again we would always use payne associates and would highly reccommend them.

Reply from agent

Thank you Lynda for taking the time to write such a positive review. We do pride ourselves on doing the very best for our clients and are always happy to help in any way we can.

5.00 /5

Good all round letting agents. Always contactable (rare these days of messages and background music) keep me up to scratch about what's going on. Tenants so far have been well behaved and arrears free. Nice to have the security they offer, of guaranteed payments. I have always let my own properties before signing with Payne's...I think this a better way to do it...Peter Carr, Landlord

Reply from agent

Hi Peter, we are very pleased to enjoy this mutually beneficial client / agent relationship and to have offered you a great service. We are very grateful for your kind comments!

5.00 /5

It's been a pleasure being tenants of Payne so far. From the application form to moving in, communication was perfect, any queries or questions were answered promptly. Olga was amazing! responded to every email. I would highly recommend.

Reply from agent

Good morning Lisa, thank you very much for your lovely comments, we all appreciate you taking the time to leave such a great review !

5.00 /5

Having sold a property last year with Paynes through their negotiations and professionalism everything went very smoothly. We bought a house from paynes quite a few years ago and decided to use them as our agents , all our tenants have been well vetted and they have looked after both the tenants and our selves very well over the years, keeping us informed of all checks on the property and any necessary repairs have been dealt with quickly . I would defiantly recomment Paynes Associates for all property needs.

Reply from agent

Dear Mrs Cox, Thank you for your positive feedback on the service we have provided you. The team here at Payne Associates are thrilled to hear we are doing a great job.

5.00 /5

Paynes have been so polite, efficient and professional right from our viewing and always there for support regarding our Tenancy. We are very happily settled into our new home and very glad we chose to go through Paynes. The staff, company morale and professional attitude are a fantastic standard to go by. Thanks for all your help guys! Jake and Sarah.

Reply from agent

Jake and Sarah, we are blown away by your kind comments! It matters to us that our customers are satisfied with what we do. So pleased you are nicely settled too. Thank you !

5.00 /5

The whole experience with Payne’s was efficient and pleasant. On each visit, we were informed of each step of what would happen next and how long it would take. If we ever had any questions, Jake and Angela were both quick in their response and very helpful. I would definitely recommend Payne’s to others.

Reply from agent

Jake, thanks so much for your glowing recommendation!

5.00 /5

I have worked with Payne Associates in a professional capacity for seven years dealing with sales and purchases. I had a property which was renovated and placing it on the rental market with Paynes was effortless as they did all the hard work and found a tenant within a short period of time. They even sorted out utilities and council tax etc. I would not hesitate to recommend their services to anyone wishing to let. Carol Ridgley

Reply from agent

Hi Carol, thanks so much for the positive feedback of your recent experience with the Payne Associates Lettings team! We love good news stories from our landlord clients!

5.00 /5

Payne lettings team in Payne Coventry City Centre office have been very helpful, knowledgeable and practical to help me let a property in Coventry. Everyone I have dealt with in the office has been great and I think they provide a good service at competitive rates. I'm happy to recommend based on my experience so far.

Reply from agent

Thank you for leaving a review on the service we have provided. This is much appreciated.

5.00 /5

Payne's team have provided excellent Professional service through out the selling process. From day 1 Olga has been brilliant, kept very good communication between all parties and answering any queries very efficiently I would highly recommend Payne Associates to friends ,family and anyone looking for a Quality estate agent.

Reply from agent

We are delighted to know that your experience of Payne Associates was so positive! Olga was very happy to help and is grateful for your kind feedback.

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Address

23 Warwick Row, Coventry, CV1 1EY, UK, CV1

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