You have to all the work!

I was very satisfied with Martyn Garrard when I bought my Stroud Green home from them a few years ago. However, their lettings department is beyond poor. Poor and confusing advice including stating that they would submit the HMRC tax withholding form when it is the landlord's responsibility. Had to deal with the tenants directly to ensure that all the requirements were done such as cleaning, inventory and electrical inspections. Took over 2 months to get a response on charges and then refused to accept any responsibility for not dealing with my complaint in a timely or professional manner! Sorry to say, I would not use them again