If I could give them a 0 out of 5 I would, this is the worst letting agents I have ever dealt with. We had so many issues as tenants that I wouldn't even be able to list them all down here. The worst being the rats that they would never deal with in the property and the £430 they tried to take out of our deposit without even consulting a professional to gain a quote for the 'damage' caused to the property. Even worse is the floods of emails we are still receiving stating that we owe them thousands of pounds because they neglected to inform the landlord that we no longer live in the property (it has been 5 months since we left). However good the property is, I urge you to not rent from streets ahead!!!!