I was with streets ahead for over a year and I was managed by Cherelle. My experience was very poor. They consistently avoided our calls about incredibly important things - for example they couldn't care less that we didn't have heating for almost a whole year, making winter bitterly cold, they also didn't want to fix anything in the house and only decided to do some of it when they were looking for their next tenants. Finally, when we moved out, it took 2.5 months to get our deposit back - 2.5 months! I've never experienced someone be so unbelievably inefficient. I had to email and phone many times and go into the branch twice to ask for it - luckily a good guy there helped us get it in the end. I normally would never write a review but I have emails and call logs that show the extent of their lack of care and I had to share with others to avoid making the same mistake as me.NegativeResponsiveness, Quality, Professionalism