Avoid at all cost! One star because I cannot go lower. They don't do their due diligence, they don't answer emails or return calls, and they lie. If you have any issues with your property you will have to chase them nonstop for months and months for repairs. They cause issues and don't take responsibility: they blame the tenant when they talk to the landlord, and they blame the landlord when they talk to the tenant. There are Glassdoor reviews from previous Streets Ahead agents which confirm that this is their modus operandi. They also don't comply with their statutory requirements under the law, and with the tenancy agreement. I moved out of my apartment more than 4 weeks ago and I still have not received my deposit. I was not allowed to be present while the checkout inspection was conducted even though they were obliged to give me that option. They are only just informing me of the intention to deduct from my deposit (they should have informed within ten working days of the end of tenancy) for issues that I don't recognise and which were not my responsibility because they were only identified after the current tenant moved in. They are unwilling to mediate the deposit negotiations between the landlord and I even though this is the job of a letting agent, so now we are in a dispute process involving TDS and the property Ombudsman, for issues which were entirely caused by Streets Ahead. Letting agencies like this one should not exist. EDIT: Streets Ahead has had de audacity to respond to this comment even though I still don't have my deposit two months after I moved out. Absolutely no shame. Give me my deposit back already!!