Streets Ahead Croydon

Property management is extremely bad. They don’t answer calls and hardly respond back to emails or messages. There is no urgency and no timeline to fix the issues raised by the tenants. It keeps on going for weeks together sometimes even months. And the issues are still not fixed. The tenants are frustrated. Tenants calls are not answered and the landlord calls are not answered. Emails go unanswered too. We have been in touch with Daisy whom can never seem to get hold of. I’m really not sure whom to get in touch because they say they are the managers, but I need to complain about the managers to somebody in Streets ahead.

We have had a very poor experience with Streets Ahead as tenants of a property they manage — and unfortunately, our experience reflects what others have shared in recent reviews. From the start of our tenancy, we have raised multiple issues with the property, none of which have been resolved - despite chasing them for over two months. Communication has been appalling. Daisy, the Head of Property Management, has consistently ignored our emails and phone calls. We have received no updates, no follow-through, and no accountability. On the rare occasions we’ve had contact, Daisy's manner has been dismissive and unprofessional, which has only added to our frustration. A contractor from Streets Ahead was scheduled to visit and failed to show up, only notifying us after the appointment time that they could not attend. This caused us to waste time and take unnecessary leave from work. Since then, we’ve tried repeatedly to arrange a follow-up visit, but the agency and contractor have shown no flexibility or urgency whatsoever. Based on our experience, I would not recommend Streets Ahead to anyone — whether you're a tenant or a landlord expecting a reliable agency to manage your property.

This has been the worst experience we’ve ever had with an estate agent. We were told just one day before moving in that the landlord had pulled out. For two weeks before that we were ignored, despite constantly chasing for updates. Completely unprofessional and careless with people’s lives. On top of that, the agent asked us into leaving a fake 5-star review in advance, for the agent to get a free holiday or whatsoever. That alone says everything you need to know about how this company operates — dishonest and manipulative. They wasted our time, left us in a horrible situation, and showed zero accountability. A sham of a team, and a disgrace to the industry. Do not trust them. Stay well away. Location: Lower Addiscombe Rd, Croydon

First I expressed my wish online and after the company official got some information from me, he did not explain the refusal to give me the house. …

Absolutely wouldn't rent from these, wouldn't trust them to walk a dog. Won't sort anything out, staff won't do anything, except demand money. Flat sub standard with issues, didn't wanna know, ignoring when requesting deposit back. Do not …

Terrible experience. I recently moved into a property managed by Streets Ahead, and the experience …

Having dealt with Streets Ahead for over a year whilst renting a property that was managed by them, I cannot recommend that tenants and landlords avoid them enough. They are unprofessional, unresponsive and unhelpful. Having found the …

I contacted this estate agents for a rental and like most people in the UK I have debt and despite my gross being way above their standard for the property I was treated with utter disrespect I was spoken to like I was nothing and told that …

Streets ahead are an immoral and corrupt company, who work with unethical landlords. I would strongly advise renters to avoid this company at all costs. Our experience from start to finish has been awful. We sent our move in monies 2 weeks …

I had a very disappointing experience with this agency. After signing the tenancy agreement, completing referencing, paying the deposit, and receiving verbal and written confirmation of a move-in date, I was informed just one day before …