Called on the 15th of November to enquire about a property in Belvedere that had a Reeds and Rains placard out front. I was greeted by a huffy member of staff (she actually let out an exaggerated sighed on the phone) who informed me that the details would be posted by the end of the week. I noted that the sign had been up for over a week and a half and she said she knew that and that the details including price, photos, and description would be up on 'Friday, maybe Saturday'. She made no effort to get my name or number - a prospective buyer, nor did she suggest contacting the office back when it was listed. It sounded as if she was genuinely irked that someone had shown interest in the property - I can only assume she had received a number of calls about it. If this is the case perhaps it is wise to not put placards up 'For Sale' until the property has been listed online properly. It's put me off considering the company when I go to sell, firstly for the sheer attitude that she conveyed on the phone, and secondly because at no point did she think to collect the details of a prospective buyer. To think I could miss out on offers because of the estate agent is unacceptable. In a property market that is stagnating you would think it prudent to make sure you're maximising the number of offers reaching the client and collecting their details