Absolute confidence in this agent. I've been a landlord for many years and can honestly say everyone at Reeds Rains Dartford have been amazing. The staff are always pleasant to talk and go the extra mile. The landlords portal is brilliant as are their routine visit reports. Money well spent.
The staff at Reeds Rains Dartford branch are very honest, helpful and knowledgeable. Its always a pleasure to work with them.
Very good actually
Julie has been so helpful and understanding through all this sale A lovely lady
The ladies were helpful and lovely. Ruby was ready to help however the house itself needed a lot of work
Gawd knows how anyone thought I'd been in here!! I only drove past the door!!
Called on the 15th of November to enquire about a property in Belvedere that had a Reeds and Rains placard out front. I was greeted by a huffy member of staff (she actually let out an exaggerated sighed on the phone) who informed me that the details would be posted by the end of the week. I noted that the sign had been up for over a week and a half and she said she knew that and that the details including price, photos, and description would be up on 'Friday, maybe Saturday'. She made no effort to get my name or number - a prospective buyer, nor did she suggest contacting the office back when it was listed. It sounded as if she was genuinely irked that someone had shown interest in the property - I can only assume she had received a number of calls about it. If this is the case perhaps it is wise to not put placards up 'For Sale' until the property has been listed online properly. It's put me off considering the company when I go to sell, firstly for the sheer attitude that she conveyed on the phone, and secondly because at no point did she think to collect the details of a prospective buyer. To think I could miss out on offers because of the estate agent is unacceptable. In a property market that is stagnating you would think it prudent to make sure you're maximising the number of offers reaching the client and collecting their details
If I could give a minus review I would… unfortunately in the experience I’ve had with this estate agent they are on your side until there is a bump in the process then they are quick to turn on you and become very sarcastic and condescending. I’m now without a home to move into. Avoid them! Unless you have everything in a perfect situation or else they could do the same to you!PositiveResponsiveness, Professionalism
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2 Hythe Street, Dartford, Kent, DA1 1BX, South East, UK, DA1
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