Please avoid this letting agent at all costs! Ignore the fake 5 star reviews, there must be only 1 from a genuine user. Please read all reviews. This agency has a very poor reputation and all bad reviews on Facebook etc have been removed, there is no place to leave comments on the website etc. Landlords and tenants beware. We moved into a property which we told would have work done on it before we moved in and it hadn't been touched since we viewed it and was filthy. The humidity in the property reached above 80% mould and damp had been painted over, our deposit hadn't been protected in a deposit scheme, Paul is well known for being a conman and is under investigation currently and has lost in court many times. Very poor contact with the agency, lies upon lies. I would never use again and can't stress enough how poor this service is. We ended up moving out of the property after 4 months as I am a childrens nurse and my uniforms were damp and smelling of weed because the neighbours were smoking weed and there were holes in the walls that were never fixed! Never got any money back and a mouthful of abuse from Paul Ainsworth. When I phoned the council to report the property even the council knew of the company and said many tenants contact them! They also very poorly represent landlords telling me on numerous occasions ' I don't work for you I work for the landlord I wont do anything you ask'. Currently seeking legal advice. Moved out of the property and since seen it on Rightmove with wallpaper covering the mould! On the Brightside it got us out of there and into an amazing property with a great letting agency!