The customer service from all three ladies we dealt with at Your Move Darwen was exceptional, when viewing a property recently. Simple things like ringing me back when they said they would (even though they didn't have the information we were asking for, they rang me back to tell me this and arranged to call back again when they had it), as well as showing much genuine interest in our requirements (for the future if anything which might suit us turns up) and taking time to learn our names (and get them right as well) and the history and details of the property we viewed. We have had dealings with 4 estate agents recently, one was pretty reasonable and the other two weren't much good at all (these two did nothing from the paragraph above, suffice to say...) - but Your Move Darwen are from a different solar system to the other three, judging by the way they treated us and how they went above and beyond what we would or could have expected of any estate agent.