Do not use this company. I've amended this comment in reference to yours. Actually the lead tenant my ex partner left without notice - nothing to do with me as we had split up in Feb 2015 and I had vacated the property and provided evidence of this to yourselves. All payments were made in full to yourselves when I resided in that property were they not? My issue was that I think another deposit should have been taken from him and mine returned as you allowed him to sublet the property. I showed David evidence of text messages from my ex partner that he had someone else living there which was not part of the tenancy agreement. My deposit was taken for the lead tenants mistakes simply because you knew he wouldn't put another one down although David had a meeting with me and promised to get a deposit from him. The reason this review was giving in 2017 when our last dealing was in 2015 was because I was searching as estate agency in Derby. Saw yours come up and it offered me to write a review so I did!!!