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Martin & Co Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I used Martin & Co as a Letting Agent on my single property for 22 months; although at first they appeared proactive and forward thinking, this was clearly just a veneer to attract customers. Sticking to the facts, the following reasons led to me finding ‘anyone’ else: Not proactive with finding new tenants and minimising voids. Expensive fees when compared to the quality of service. I was not paid rent for 3 months, Martin & Co didn’t even notice A large urine stain on the carpet was not noticed on a tenant’s check out. Poor communication, although Holly P seemed to be the only positive to speak of. I received rude and threatening emails when I suggested leaving. An appalling overall service with much left to be desired. Seriously do yourself a favour and use absolutely anyone else.

Reply from agent

We are interested to read your comments on the Martin&Co service. We have a different perspective, in that we managed your property according to our terms of business for a number of months, and when the property became vacant we found a suitable professional tenant who you refused. You withdrew the property from our agency and we invoiced your for professional work carried out on your behalf to source a tenant. At all times we have acted according to The Property Ombudsman and Arla Code of Practices.

Contact details
Sales Phone:

01332 650068

Sales Email:

derby@martinco.com

Lettings Phone:

01332 650068

Lettings Email:

derby@martinco.com

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 12:30 - 01:30
Address

15 St James Street, Derby, DE1 1RF, UK, DE1

We are proud to serve the communities of Derby and the surrounding areas - providing expert advice and support across the whole of the property market. We are proud that Martin & Co Derby was nominated as one of the top ten East Midlands letting agents and estate agents, by leading the ESTAs industry awards for two years running. Conveniently located on St James Street and in the heart the Cathedral Quarter, Martin & Co Derby is only minutes away from the M1, allowing easy access to both the north and south of the UK. The dedicated team at Martin & Co Derby is able to advise on all areas of sales, lettings and property management and together they ensure you receive a truly tailor-made service to suit your individual needs. If you're looking for a home to rent in the area or have a property for sale, please do get in touch with a member of our team who would be delighted to help. For all property enquiries or to arrange a valuation please call Martin & Co Derby on 01332 650068

Our team

David McKnight

Chris McKnight

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