Without a doubt the most DIABOLICAL renting experience I have ever had. Martin and co are shambolic, their service is terrible and the staff are the most unhelpful individuals I have ever came across. To begin with when I viewed the property I was told the other tenants were proffessionals who were women and a mature student who was male which seemed ideal. Upon moving into the property I found out he was a convicted violent criminal. He had been kicked out of University for not disclosing his record and was being allowed to live in the property until his student finance ran out. I contacted Martin and Co about this to be told its 'none of my business who the other tenants are' which i find disgraceful. As a paying tenant and a young women; I have every right to know if someone who I am living under the same roof as compromises my safety. In the following three months he resided in the property he was often drunk and verbally abusive towards myself and other tenants. Maintenance reports were frequently ignored or dealt with ineffectively. For example our landlord bled the radiators and didn't increase boiler pressure, therefore we lost heating in the middle of January. Their solution was to provide 4 heaters, 2 of which didn't work and left 2 of us freezing cold. One of my housemates has thick mould grow up one wall in her room during the winter months which is clearly some kind of structural/ damp issue, their advice is to 'open a window'. They are quite frankly useless. The landlord constantly enters the property without giving notice which is a breach of the tenancy agreement.  Martin and Co do not care about this unproffessional and inappropriate behaviour. Also two days prior to me leaving the property I was putting some things in the bin when my groundfloor room door blew shut, leaving me locked out. I called Martin and Co as luckily I had my phone in my pocket, they told me I would have to walk to town to get some keys from them. I informed them I had no shoes or coat and it was a 20 minute walk to which they responded thats not our issue. Luckily I managed to open the door with other methods or I would of been locked out of my room for the forseeable future! I have been renting for 6 years both professionally and as a student and this is without a doubt the most disgraceful service I have ever recieved. DO NOT RENT WITH MARTIN AND CO