Stop ripping customers off and stop illegally entering peoples homes EDIT: As you've deleted the comments made between us I'll add them here where you can't delete. Wow that's the fastest response I've ever had from your crappy company. You've already investigated the matter in which I'm talking about and guess what you found your awful, rude co worker David innocent without evidence, unlucky for us we couldn't prove you guys wrong but since that horrible encounter we've installed a camera so if he tries his same tricks again and illegally enters my home again you'll be taken to the cleaners, duck. Oh and while you're here how about sorting out our hot water problem that we've been reporting for a year and a half? The hot water tank isn’t working and relying on the heating for hot water which doesn’t give us enough hot water to shower for more than 5 mins, 10 if you’re really lucky! Or how about the leaky hot water tank which has leaked through the ceiling and onto our new camera and broke it meaning we've had to replace it, never mind the horrific damage it's done to the ceiling itself?? Or how about the broken cooker you've left us with for the past 6 weeks with no correspondence letting us know what's happening?? This has all been reported multiple times on property file and all that happens some bloke comes round and fobs us off and nothing actually gets done. Absolutely disgraceful and as a company you should be ashamed.