I tried several agents in my search for a flat to rent in Derby. It was only when i arrived at Professional Properties that I found an agent I could trust to understand my requirements and match them well to available properties. I went from finding nothing appropriate after two weeks of searching to identifying five potential homes in just two days. Property summaries and photographs were accurate and recommendations from the agent matched well the criteria I'd given. Paperwork and handover were very smooth. When I identified a small plumbing issue after moving in, the response was fast and thorough. They've also asked my permission carefully before taking each step in the process. Altogether I feel that as a tenant that I'm being treated with as much care and attention as a client letting a property. Great service all round.