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Professional Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Quality of houses are bad. Electricals don't work properly, all interiors are very old and unhygienic. Instead of fixing the electricals and clean up they come up with all excuses to avoid addressing the issues raised by tenants during tenancy period. After moving out they try to grab as much as money from deposit for fixing the issues with our deposit money. Better to avoid them and any houses around DE22. Response to owner reply: please kindly look into the records. Tons of emails were sent for fixing the heater issue. Regarding quality of house. Yes we did sign inventory report. Your agents were smart enough to show only main items and after moving in we were able to find so much dirt in sofa and toilet.NegativeQuality, Professionalism, Value

Reply from agent

Here are our comments in response to your review: 'Quality of houses are bad' - with all due respect, you viewed the property and still decided to sign a tenancy. You also signed the ingoing inventory which stated that the property was in a condition suitable to move into. I have reviewed your tenancy and the only issue raised by you during the tenancy was a heating issue which was resolved. The deduction made from your deposit was fully in relation to cleaning issues and was not used for 'fixing the issues' as you state.

Contact details
Opening hours

Unknown

Address

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Our team

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