When we first moved in they treated us really well, after the first year we started having problems which took forever to sort out, phone calls were never returned, neither were emails, we were constantly having to phone to find out what was happening, it got to the point where our toilet had been disconnected and we spent two weeks using a bucket to flush, and the plumber turned up unannounced 3 weeks after we had made the complaint. That was finally settled but since moving out we have waited three weeks for our deposit, again, no phone calls or emails to tell us what was happening, at our final inspection we were told it would only need a light clean and should cost no more than £100, having finally found out what was happening we have actually been charged £200. The landlady also tried to charge us for the having the bath resealed, an issue that had been reported twice before we moved out. Thank you to the two people that have actually bothered to help us and keep in contact but otherwise I wouldn't recommend them.