Now I don’t live in one of their properties I can write this, I was in a student property. first of all we moved in and that was fine the moving process was fine, moved in, day one the beds all broke we reported this and nothing was done, we lived there for a year and they were never fixed, got told at the end of the tenancy that it was our fault they were broken, we were told we would get new carpets throughout which never happened, oven stopped working and never got fixed so we were left without for 6 months even though we reported it repeatedly, our gas kept going out and we were for some reason told it wasn’t topped up and was our fault, when we proved it was topped up we were told we were showering too much and that it was yet again our fault, once they finally agreed to send someone out they found a hole in the pipe and was nothing to do with us, we managed to fail every inspection being told the house was a state even though we never received a cleaner and the house was a state when we moved in, our December inspection was due on the 29th December, for some reason they came on Christmas Eve and told us the house was unacceptable, well of course it was it was Christmas Eve we were having a drink for Christmas!!!! I will NEVER rent with this company again, and I would go as far as to say that we were harassed, one of our house inspections we failed because there were 4 pots in the sink, well yes we just had breakfast and we LIVE THERE, for the inspections we were basically expected to move everything we own out and hire Kim and aggy to clean up, was not fair at all. Just want to point out I have since rented a property with another company and have had 0 problems, have failed 0 inspections and am not scared to own things in my own flat. I’m not trying to say we were perfect tenants but we did not deserve the amount of harassment we got. Ridiculous company.