The worst estate agent in Doncaster.You turn down offers on behalf of vendors and you don't get back to people so you can allow for more time to get higher offers in. My husband made an offer on on a property only to be told 3 weeks later it has sold at the price we had actually offered! We lost out because you didn't get back to us. Encouraging gazumping, turning down offers and generally lying about the status of a property gives a clear message about your teams morals and trustworthiness. You should work for both vendor and buyer but it seems as though you are just after the commission.On top of that, it's impossible to get through to the sales team, it is only the letting team that ever answer the phone.