I am not into leaving bad reviews but I've felt the hand of unfairness with this company, I was warned too. Long and short of it I was assured we could apply for a property (One of us has good credit, the other not so good). Viewed the property Friday and assured of contact back the same afternoon with the relevant forms the same day, no reply. I chased Friday afternoon, as of Saturday still no reply. This morning Martin & Co's automated system requesting feedback from the viewing was more punctual than Magdalena, the letting agent. She claims she was out on viewings hence not contacting me, what she forgets is I placed a business card in her hand on Friday meaning she could have just picked up the phone, not responding to someone is totally unprofessional, and laughable when the automated emailing system beats you to it. We are now told we cannot even apply even though she assured us we could on Friday, this company is not punctual or professional, clearly makes promises they can't keep, and had I not responded on the automated system I can guess I wouldn't have heard back. Joke really! Wouldn't recommend and avoid where possible.