All the team at JS Dorking were very professional and caring during a protracted sale and purchase of our lovely new forever home in Dorking. Although we had the added problems of Covid restrictions and the closing end date of the stamp duty holiday, the team guided us through this time to reach our goal. Although we have no intention of moving again for quite a few years we wouldn't hesitate to employ them again or recommend them.PositiveResponsiveness, Quality, Professionalism

We really appreciate all the help Darrell, Alan and their team gave us. We found the whole team really professional and attentive. Darrell went out of his way to find us a house, they helped us in relation to both our sale and purchase and it wouldn’t of been possible had they not be they not been so dedicated. We are really glad we chose them as agents and very grateful for all their hard work.PositiveResponsiveness, Professionalism

J-S was selected because the firm has a very good market reputation but we had no previous contact with the Dorking branch. We chose very well - our experience can only be described as outstanding. Our home was always going to be challenge to sell because of location so this was not a simple case of advertise and it would fly off the books in a few days and the agent would quickly earn a fat commission for doing very little. The process had to be worked professionally and indeed it was. This was a superb J-S Dorking team effort but we would also single out Chris Fairclough who was exceptional as our principal point of contact. Never did we feel we were being treated as "just another client"; Chris at no time gave the impression that he was juggling lots of priorities and we were just one of those sales to spend a few minutes on from time to time before moving onto someone else. He was always proactive, immensely effective and very personable. An all round outstanding performance by him and the Dorking team.PositiveResponsiveness, Quality, Professionalism, Value

David Baillie was easily contactable and communicated positively throughout the process of purchasing a house through Jackson-Stops in Dorking. Everyone we liaised with in the branch was helpful and we knew where we stood every step of the way. Excellent service, thank you.PositiveResponsiveness, Quality, Professionalism

The service we received from everyone at Jackson Stops in Dorking was excellent; from start to finish, and beyond. We began with an insightful and non pushy valuation with Darrell. Viewings were organised with organisation, coordination and cohesion amongst all the team members. Every time I called the office the person I needed to speak to often answered the phone - all offering patience and attention to detail. David worked on the bulk of our sale process and he was friendly, responsive and would go the extra mile whenever needed. He even picked up keys for our purchaser from me in Reigate (to save me a return journey to Dorking) and brought us a bottle of champagne to celebrate. Thank you all for making the whole process as straight forward as it could have been!PositiveResponsiveness, Quality, Professionalism

We sold our house via the Dorking office and throughout the process dealt with the majority of the team - all of whom were delightful to deal with. Extra thanks must go to Chris, for playing a pivotal role during exchange and completion. His professionalism was exemplary and he worked tirelessly with all other agents involved in a particularly long chain. He was a fantastic sounding board too, when things became involved with solicitors etc. I would not hesitate in recommending JS to anyone.PositiveResponsiveness, Quality, Professionalism

Thanks to Lucy and Darrell at Jackson Stops in Dorking we brought our family home with very little stress. They both made the process really easy and were available to answer questions whenever we needed them. They are both highly professional, we never felt anything but happy with the way that this agency operate. They are honest and have integrity. We will use them again and we would highly recommend them to any one we know.PositiveResponsiveness, Quality, Professionalism, Value

Lucy and the team are absolutely excellent. We bought a property through them. They kept us informed on what houses were coming on stream, and got us in at the earliest possible opportunity to see a house in the area we were most interested in. They enthused us tremendously during our initial viewing, and played the role of honest broker throughout the buying process. They were always upbeat, hugely helpful and informative, and were able to calm us down when things got a little stressful. Highly recommended outfit.PositiveResponsiveness, Quality, Professionalism

I would strongly recommend Jackson-Stops. They have a very professional yet warm & friendly approach, they work well with all the various stakeholders including the solicitors, and generally make the whole process quite pain-free. They were very helpful in both the Sale of our old house and also in the purchase of the new house. In particular, I would single out Chris Fairclough, who went above and beyond on several occasions. We had an issue with the first part of the chain, which had a knock-on effect on the potential sale of our house, and Chris played a very hands-on role throughout a very stressful timeframe. Everything went smoothly on completion day.PositiveProfessionalism

The team at Jackson-Stops Dorking have been super. They managed the sale of our lovely old house and organised our purchase of our beautiful new home in a most professional and efficient manner, all the time keeping calm and helpful, cheerful and businesslike. We expected great service from experience a few years ago with the Oxted branch and we haven't been disappointed. Special thanks to Lucy and David, and also Chris, Nikki, Darrel, and Alan.PositiveResponsiveness, Quality, Professionalism