We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

CJ Hole Downend

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
01.08.2017
Without Prejudice CJ Hole

Without Prejudice CJ Hole Downend Lets (landlord's review) UNRELIABLE INEXPERIENCED CREATIVE WITH THE TRUTH I felt that I had to manage the agents managing the property. This was my first year renting out my flat and I did not have peace of mind. why? -failure to inform the council of outgoing and incoming tenants regarding council tax, nor inform them of an accurate period of unoccupancy. INSTEAD I HAD TO SORT IT OUT - failure to set up a check in inventory which I only found at the end of the tenancy. Instead, I was lied to, saying that I had had a telephone conversation with them and chose not to have one. SAY WHAT! No written proof, of course. -failure to understand basic contract law. Telling me that I had to give 6 months notice within a 6 month assured shorthold fixed term contract. ARE YOU GUYS FOR REAL! I then go into their offices and explain to CJ Hole the difference between a fixed term and a periodic and the notice period required for landlords. (ps. please do not respond by saying "you were only trying to do your best".)

Reply from agent

From our system we can see that we wrote to all the utility providers including council tax in line with the tenancy start and end dates. You were offered an inventory update during a telephone conversation, i agree that this should've been communicated to you in an email. We have learnt from this situation and have adjusted our procedures accordingly. The second tenancy that we did for this property was for a tenant who paid you 6 months upfront, therefore meaning that legally we were required to give them 6 months notice. During the 14 months that we were managing your property it was tenanted for 13 months and the rent was never late or unpaid during this time.

Contact details
Sales Phone:

0117 956 5655

Sales Email:

downend@cjhole.co.uk

Lettings Phone:

0117 9565655

Lettings Email:

downend@cjhole.co.uk

Opening hours

Unknown

Address

5 Cleeve Wood Road, Downend, Bristol, BS16 2SF, South West, UK, BS16

Here at CJ Hole Downend, we're exceptionally proud to provide a specialist estate and lettings agency service to the local communities of Downend, Staple Hill, Emersons, Winterbourne and Pucklechurch. Managing Director Chris Hill is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). Along with his highly dedicated team he boasts a wealth of property experience, and is not only passionately committed to the industry, but has a genuine desire to deliver the very best service at all times. With expertise spanning every element of estate agency we are able to provide a comprehensive sales, lettings and property management service. Operating from our conveniently located office within the popular shopping district of Downend's Cleeve Wood Road, we are independently run with local people providing in-depth knowledge of this fantastic area of Bristol. We have a wide range of properties available for both sale and rent covering Downend and the surrounding suburbs. So whether you're a looking to purchase or rent your next home, or are seeking an experienced agent to manage a property, or portfolio of properties, on your behalf - we're here to help, so do get in touch.

Our team

No team information available

No memberships information available

No marketing information available

No memberships information available

No marketing information available