I rented with Belvoir for 3 years and dealt with progressive black mould and leaks from walls and ceilings in multiple rooms. The bathroom had a crack that was getting bigger and I was worried about it with reason. Everything was damp. I had just been a student so couldn’t afford to move but did everything in my power to make it liveable and clean. I filed repair reports and asked for help but it went nowhere over the course of my tenancy. The bottom line is Belvoir shouldn’t be taking on properties that aren’t to standard yet they do. I have been to other belvoir viewings where the flats had clear indications of mould and leak problems so this is not a one off. Environmental health and public services both visited and reviewed the flats condition at the time, deeming it unsafe and problematic. I was advised by services to take it up with my landlord. Belvoir did little to help me and I was told it wasn’t their problem and that they were certain the landlord wasn’t going to do anything about it. If you want to be with an agency that doesn’t have a conscience, there it is.