Save your time and go with another agency. Would not recommend to anyone. Tried to view a property twice, agency let us down twice. Unprofessional and I will never rent from them in the future. I would rate a 0 out of 5 if possible. First time we booked a viewing they cancelled 20 minutes before the appointment. Said that the apartment was undergoing “finishing touches”. Does not make sense as a property should not be listed before it is ready. Let alone a property agency should not allow a viewing to be scheduled before it is ready. They offered to reschedule us but they didn’t, we had to call in the next day. Second time we arranged a booking as we were still interested in the apartment. We arrived at the property 10 minutes before as common courtesy. Agent called me and said he will be 5 minutes late. I waited 10 minutes and agent did not show up. I called the agent back at his number and it went straight to voicemail. Thinking that the agent may be driving, I waited another 10 minutes. I called the agent twice again, and went straight to voicemail both times. I called the office and asked them to get into contact with the agent as I had already waited 35 minutes at this point. Property office said “oh did he not call you to cancel?”. Agent and the agency had no courtesy, I had no idea what his name was as he did not even have the courtesy to share his name to me. Agent had no courtesy to call and say he was cancelling, even more the office did not even offer to arrange another agent to come down. They acted as this was normal procedure for them. Wasted our time. Don’t let them waste yours.