If only Google had the option to put down zero stars I would so because my God, is the service there absolutely appalling. About a month, I had noticed that there was a leak in the bathroom, which was leading to the flooring become very unstable and water damaged. Fortunately, the leak has been repaired but I am still waiting for someone to fix the flooring with no success. Everytime I call up asking for any sort of update to my issue I am met with the same response, they promise to sort it out for me only for them to never contact me again and leave me stranded. I was issued a contractor to fix the flooring two weeks ago and he has still not shown up. I don't understand why I am paying them to be ignored over and over again. The flooring has gotten words in the mean time, I have to constantly tread very lightly every time I think of entering the bathroom in fear that the whole thing will collapse in front of me. How long does a tenant have to wait before you guys can do your job? How many calls do I have to make before someone finally decides to respond to me? I would understand if situations have arose and something has prevented them from helping me but at least let me know. At least give me a call or send me an email that you guys can't help me at the moment. Don't leave tenants in the dark about the state of the property they are paying for and lead them on for the sake of nothing. I have an offer to move in with one of my friends and if nothing changes, I will so gladly take them up on this offer.