My wife has been using the Dundee office since 2012 and have found the staff to be very helpful with even the small things (beyond their remit) that they needn't help with. If any of our tenants ever had a problem the "girls" would get it fixed without any dramas. We have had an instance where a tenant had left behind debt to British Gas which we were paying until Lucy got on the case. Well done all at Belvoir.