1) The rudest little man works for Belvoir. His attitude sucks. He is patronising, snidey and unprofessional - not to mention rude and impatient. He doesn't promote any of the properties, smile, chat, even acknowledge that you are a human being. He just stands in one room tutting and signing while you look around. He is a very angry little person. The first flat I viewed with him, I arrived on time and smiled, said hello, he blanked me and walked away towards the property I was there to view. Turned out, too, he turned up with the wrong keys so I had to wait for about 45 minutes for him to go back to the office then return. Not difficult, is it? 2) I was sleeping in my Belvoir flat on the morning of my day off and was awakened by the sound of keys rattling in my keyhole. I leapt out of bed in my nightie, to be met by a tall man standing at my front door with a family of 4 behind him. They were there to view my flat. I hadn't given any indication I wanted to move out, nor had Belvoir given me any indictation THEY wanted me to move out. I almost had 5 strangers staring at me in my bed! In my home. Where I lived. 3) When I did decide it was time to move out they obviously had to arrange flat viewings for potential new tenants but they gave very little notice for this. I would get an email at around 4pm to say strangers were coming to look around my flat the next day. This was very inconvenient and intrusive and if I'd had more notice I would have gone out for the day, each time. 4) The second encounter I had with the unhappy little man, I arrived 10 minutes early to view a different flat and he looked at me disgusted and tapped his watch, shaking his head. So I abruptly corrected him, stating that I was 10 minutes early and could we go inside now if it's not too much effort. He really needs some joy in his wee life. This was all a few years ago so hopefully things have improved at Belvoir.