Dear Faisal, thank your taking the time to talk with me about your review. As you mentioned you had been unsuccessful in securing a property with us at the time your were looking to move and as I explained - demand had been extremely high at the time. I am glad to hear you have found a new home and wish you well for the future. It may be helpful to expand on your review rating with a suitable commentary that is reflective of your true experience. Best regards, Aimi Lewis, Regional Manager