I used Belvoir for nearly 20

I used Belvoir for nearly 20 years. The original company was good but they were taken over a couple of years ago and the new owners don't seem to care about either landlords or tenants. They are dishonest as well as inefficient. I took them to the First Tier Tribunal for breaking the Letting Agents charter. I was awarded a sum of money to cover what they had cost me but they haven't paid it so I will now proceed to take further legal action. As others have said, I was made quite ill by having to fight them and have now sold my property rather than re-let it.