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JW Wood - Durham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

My wife and I recently sold our property using J W WOOD Durham City. From the initial valuation by Jonathan Wheeler and the ongoing support provided by Ann Stobbart and Kate Strange, a potentially stressful process proved to be straight forward. It was reassuring that any queries or concerns we had were dealt with promptly and effectively. We have no hesitation in recommending the services of J W WOOD Durham City. We have now completed our house sale. Many tanks to Rose Cracknell for her support and updates through out the procedure.

Reply from agent

Dear John – it’s great to hear you have received excellent service from members of our Durham sales team. Everyone will be encouraged by your kind comments. Many thanks

5.00 /5

Ann and the team were responsive and highly efficient in dealing with my enquiries, they maintained regular communication throughout and kept me updated at all stages, they demonstrated an in depth knowledge of the local housing market and were highly professional and took a genuine interest in helping me by resolving some unexpected issues. I would not hesitate to recommend them.

Reply from agent

Dear Jonathan – many thanks indeed for providing a superb 5* review. Your comments are much appreciated

5.00 /5

Sale of our house has just completed yesterday. Thank you so much to Jenny at JW Wood in Durham for the absolutely fantastic service since we accepted the offer back in April. I already left a very positive review of the Chester-le-Street office for all their help with the marketing and sale, but the work put in by Jenny over the last few months up until completion has gone far and above what what we could ever have expected. She's been an absolute pleasure to work with, and without her help and support we would have been totally in the dark as to what was happening - especially as we actually moved abroad at the beginning of August which has made communication difficult at times. Jenny has kept us fully up-to-date and always promptly responded to all my emails. I honestly believe that without her help we would still be waiting. I can highly recommend the team at JW Wood. Thank you again for all the help.

Reply from agent

Dear Martin – what a fantastic 5* review. After sales is an integral part of our business and not one that is generally understood until it has been experienced so many thanks for your kind words. Jenny only joined is in February but as you say she is doing an excellent job.

5.00 /5

JW Wood have exceeded my expectations! Communication from all staff but especially Elaine Anderson kept me informed every step of the way by phone and then confirmation by email. Jonathan Wheeler initially valued the property and gave me lots of helpful information and advice without obligation or any pressure to use JW Wood. Thank you for such a friendly, professional and efficient service.

Reply from agent

Dear Doug – many thanks for your excellent review and kind comments. The transaction will now be handled by our after sales team through to completion

5.00 /5

Recently used JW Woods Estate Agents in Durham to sell my property. Their service was absolutely first class. Kate Strange looked after my sale and I couldn't have asked for a better service - efficient, attentive - nothing too much trouble. I would highly recommend both JW Woods and Kate Strange.

Reply from agent

Dear Alan - many thanks for a great 5* review. Kate only joined us in February but she us doing a great job

5.00 /5

Really impressed with the team at JW Wood Durham. They’re efficient, professional, and have proved on a number of occasions, that they’re willing to go that extra mile. I’m both surprised and delighted at the viewings generated in what is currently an uncertain market. A special shout out to the very proactive Ann Stobbart. This lady is seriously good ! An excellent service from the whole team and highly recommended. Thank you.

Reply from agent

Dear SK Lyons – wow what an amazing review. Ann has worked for J W Wood for many years and is an asset to our company as you have clearly experienced.

5.00 /5

Would 100% recommend JW Wood. From the moment Liam came round to value my property, I felt like they had my best interests at heart. To the point of receiving an offer. Rebecca Tate supported me whilst the property was on the market & kept me updated at every step. She was utterly wonderful from getting the opening offer from the buyer to closing the sale within a couple of hours that same day. She took all the anxiety away from the process & I felt like she was working to make sure I got the price that I was really happy with. Genuinely cannot thank her enough. Communication is quick & easy. I never once didn't have my call answered, which for me, when I'm calling in 5 minutes between meetings, was absolutely crucial & again made the whole process so much easier.

Reply from agent

Dear Kassie – many thanks for providing a fabulous review, your kind comments are very much appreciated

5.00 /5

JW Woods were recommended to me by my daughter. They had sold her house last year within a couple of days of it going on the market. I'm very pleased that I took her advice. My property was sold, subject to contract, within 10 days of it going on the market. All of the team were helpful, friendly and professional. A special thanks to Ann who advised and guided me through the whole process. I, like my daughter, would have no hesitation in in recommending them to others.

Reply from agent

Dear David – we receive a great deal of recommendations from previous clients so it’s great to hear your sister recommended J W Wood to act for you. Many thanks for taking the time to provide a 5* review. Your comments are most welcome. The transaction will now be handled by our after sales team through to completion

5.00 /5

I decided to choose JW Wood to sell my first home after reading the other reviews and I'm honestly so pleased that I did. I was very nervous about putting my home on the market, but the team made the process extremely easy and pain free from the very start. It's obvious that they took the time and effort to ensure I had realistic expectations and gave me some good guidance on how to improve the attractiveness of the property. They worked really hard to promote the property once I gave the nod. Obviously they know what they are doing as I had numerous viewings booked in before I could blink. Less than 3 weeks on the market and I've already agreed a sale! I cant thank them enough and they will be my estate agent of choice when I'm looking for my next home! I would also highly encourage anyone thinking of selling their home to choose JW Wood.

Reply from agent

Dear Lory – this has to be one of the most comprehensive reviews we have received for some time. It is amazing and shows the importance of doing your homework before instructing an agent as google reviews are genuine and can be trusted. We pride ourselves on delivering high service standards as this is so important whether selling or buying for the first time or after multiple moves.

5.00 /5

I have nothing bad to say about my experience with JW Wood, everything has been great since the beginning. When I enquired about the house I was interested in, it was a bank holiday, but I still got a speedy response from Director Geoff and my first viewing was organised really quickly. The property consultant Ann has been really helpful throughout the whole process which is great as a first time buyer. She’s always been readily available for any questions I have and has given me regular updates through the process. It’s been a very positive first time buying experience for me.

Reply from agent

Dear Bryony – many thanks indeed for providing such a superb 5* review about the service you have received. Your comments are very much appreciated.

Contact details
Sales Phone:

0191 3869921

Sales Email:

durham@jww.co.uk

Lettings Phone:

0191 3830184

Lettings Email:

lettings@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

7 Old Elvet, Durham, DH1 3HL, UK, DH1

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available