One of my worst experiences with Benjamin Stevens. Highly unprofessional. I signed a tenancy contract with them 2 months ago. I did it and paid early since I was going on a vacation and my previous tenancy was ending so when I would have come back I wanted a house where I could move in. For this reason I paid 10 days extra as well because they would not start on my agreed date but understandable since it was mutually agreed. My contract started on 15aug and my move in date was 26aug the day i was landing and moving. I paid all my dues by 1 aug. 26 days before moving. The agent Laquan asked me to remind him a day or two before when i am coming to arrange the keys. I did so and to my surprise a day earlier they changed my contract without asking me. They called me and said the contract is now changed since the rent amount is more than what we paid for couples. I have the agreement but they deleted it from the website so according to them the contract I have is null and void. I said we can come and talk about the rent once i am back in the country since right now i am midway travel and have nowhere to go since i am really sick. They said they will not hand over the keys untill i sign the new contract. Mind you i also paid 6 months upfront previously for the previous agreed amount. My fault. They were adamant on not giving the keys till i sign the contract. In the end i had to because i have already paid the deposit and rent in advance and i would’ve lost the money. They said you dont have to pay for the current month just the 5 months remaining and now to my surprise they have added the remaining extra amount in 5 months rent too. Please make sure you do not waste your hard earned money with them. The agents were extremely rude. I felt blackmailed since i couldn’t do much as i was not in the country and i have already paid the money. How can you change the contract 2 months after the finalized contract just because you wanted to increase the money since you made an error in the contract? I still have the ad that stated the previous agreement monthly rent. I am stuck for the next 6 months. But please i want to aware whoever is reading, have double checks with your solicitors before signing the contract with them.