No respect for customers

These people charge me £24 for reference and still said bad things about me on the reference. A manager at Breamore was rude to me and treated me like a child and I'm 25. All because I couldn't give the keys due to weather changes. Even their own stuff didn't show up to work and yet they made me to walk on the snow on 1hr walk because the manager said I could be giving a party at the old house if still hold on to the keys. Who does that? I got courseworks to work on and he was talking to me like I don't understand the importance of giving a key when the contract is over. That was immature. They gave me no option and threatened me to deduct money on my deposit money. I wouldn't recommend this company to no one. I am happy I won't talk to you guys ever again.