Avoid at all costs

We recently rented a flat from Braemore and from start to finish, the service we received was appalling. And their customer service is atrocious. We ended up cutting our lease short to get away from them. Some(!) of the issues we experienced were: - The Flat had not been cleaned and was disgusting/uninhabitable on the day we received the keys (including unflushed toilets!) - They took one month after notification to repair (amongst other things): heating; hot water; front door lock - Left the property unlocked (and the garage wide open!) after facilitating a viewing. - Undertook an inspection of our property without notice or authorisation. - Failed (again) to lock the property after the unauthorised inspection. - Never responded to our request to repair a window that could not be shut and blew open in the wind. - Repeated debt collection emails received, apparently due to an admin error on their part. - Raised unbelievably petty points as deductions to our deposit…including c£100 to clean three, small ground floor windows!