Excellent service - Isabela N has been super helpful - thank you
We worked with Braemore and were very happy with their services. Their staff was always helpful and shown a fair and professional approach. Highly recommended.
We let a flat in Musselburgh for the past 3 years. We consistently received excellent service from our agent and specifically our property manager Rachel V. from Braemore. She was consistently helpful, provided excellent service, and was always willing to go above and beyond to help us as tenants. I would highly recommend Braemore, based on our interactions with Rachel, she is fantastic!
The staff that I dealt with (Susan Conway, Susan Ryles, Rachel MacDonnell, Gillian Pearce) from Braemore respond to my queries and issues within short period of time, normally within a day. They managed to resolve the queries/issues in a nick of time too! Overall very satisfied with Braemore, no issues at all!
While I was on the phone to Paul Forsyth asking for a new hoover he was already on the computer ordering one from Argos. It then arrived a few hours later. He was very professional and friendly. Paul Vass did our interim inspection this year and was very friendly and professional. he treated our home and ourselves with respect and made the process (which in the past had been painful with cold robotic staff) a pleasure.
From the initial meeting to the day we signed the new lease with our tenant, the service could not have been better. An absolute pleasure to deal with and peace of mind knowing we are using an honest, reliable, professional managing agent for our property. Very highly recommended
Michael is always thorough and good at communicating any issues with my property. He always replies promptly and follows up on any issues that arise. Keith Neill
Having only been letting with braemore for 1 month so far, they have gone out of their way to help me with everything in the flat. When the washer was broken an engineer was out within 48 hours to test it and it was replaced within a week. When the boiler clock failed, they had a new one fitted within a week. The convenience of not having to be in was great for me. When the fridge broke, they kept me updated with the progress and chased the landlady on a regular basis until it was replaced. Can not fault their service and helpfulness especially Urszula. Thanks again ;-)
I have been a landlord with Braemore for a number of years and have always been impressed and delighted with the speed in which they secure any new tenants. for me. My property manager (Lewis Baker) is fantastic and always on hand to offer advice. Would highly recommend.
Braemore were one of the better letting agents we've had They were very helpful when our landlord sold the property we were renting and offered to help us find somewhere new to live which was much appreciated. Always quick at responding to queries and maintenance issues Friendly staff
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53 Dundas Street, Edinburgh, Scotland, EH3 6RS, EH3
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