Absolutely fantastic service from the moment I enquired about Umega taking over as property manager for our flat. Let down badly by our previous agent, so was pleasantly surprised by how much Umega could help us with. Led by Suzie fantastically throughout the process, her recommendations on small improvements were done to a high standard and offering great value for money. Once the property was ready, tenants were screened quickly and property now making the money it should've been many years ago. Highly recommend Umega if looking at changing your agent, or getting your property let.
Over the years I have always found the staff to be friendly and helpful. I have also found their contractors to be the same. Only once have I had to call them twice about an issue, and that was more than 5 years ago; never since. It's now 6 years later, and the service I have received from this firm has never disappointed. They are always courteous, and fast to respond to any issues. I'd recommend them to anyone.
Ioni Ashford‑Oelen you are the best, thanks. Update: She persistently contacted the property manager of my upstairs neighbor about a ceiling leak and ensured it was repaired quickly.
Ioni has been incredibly responsible and helpful. She promptly assisted me with every issue I encountered. I am very grateful for her. Without her help, I believe it would have been challenging to have such a wonderful rental experience.
Suzie was great throughout the whole process working with us. Suzie is approachable and professional and really helped us during the time we spent working with her. Thank you Suzie, we wish we could have worked with you for longer!
Working with Umega Lettings really made the moving process incredibly easy and simple. A special thank you to Yazmin who was our main point of contact during the process of obtaining our new lease!
I’ve rented with many agencies in Edinburgh and Umega has been one of the best, especially because of the committed and friendly work of the property manager Shona Newbigging-Reid who helped me greatly throughout my time with Umega.
We cannot recommend Umega enough. We are always provided with a very friendly and professional service from all the staff. They are truly wonderful to work with. A special mention to those we work with on a day-to-day basis - Rachel, Krystian, Francesca and Chris - you are all fantastic and we appreciate all your help! A number of our clients have also given us great feedback about their positive experience with Umega :)
I've had a very transparent experience with Umega, Eleonora quickly assisted in organanizing fixes for all of the issues we encountered which we are very grateful for.
Extremely clear and efficient process. I was supported every step of the way. As an international student applicant I would like to say that I felt especially well guided and looked after to a standard I had not received with other letting agencies. Personal shout out to Krystian Kawecki for making the process run so smoothly!
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3