Ben Crawen has been absolutely brilliant for us as agent. He replies in a swiftly manner and issues are dealt with quickly.

Yazmin's service was very professional and patient, and helped me rent my favorite house. I hope I can meet Yazmin in umega next time!

Franklin was a gem. They made sure to learn my pet bunnies names (Lady Danbury and Lord Ledger) and always addressed them by them. He never mixed them up once! He was a little slow getting the shower fixed but it got done.

Got a pleasant renting experience here. The application, referencing and lease signing processes are pretty straightforward and the team replied promptly. Many thanks to Krystian!

I have a wonderful experience with Umega, the team is professional and efficient. Special thanks to Courtney that arranged all needed repairs through the routine inspection.

Ioni from Umega has shown great patience and professionalism when dealing with our recent property issues. She replies to Emails quickly and sorts problems - thank you

Last week I had a panic attack when the thumb turner fell of from inside my flat and I couldn't get out. I reached out to Ben right away and was so pleased at how quickly he responded and got in touch with a locksmith who then appeared within the hour and a half! So by 11am everything was sorted! so a massive thank you to ben and to the locksmith :)

Let a flat through UMEGA for 2 years while studing at uni. I always had a timley response to any questions I had. Eleonora was very helpful with the enitre end of tenancy and check out process. Overall enjoyed compared to another letting agencies I have used.

Grant Richie came out to do my first inspection for my flat and he was very approachable and friendly he also took my phone and put the app on for me aswell as listening to my moans about the previous company that tried to look after the property. He took note of everything I said and I confidence he will carry out what he says..

I would like to share my appreciation for your staff Claire, Isla and Grant as they have been so supportive and patient with my situation, changing tenancy over to my name. They also gave clear advice and instructions for me even at times with the language barrier. They kindly spoke to my support worker on many occasions when it became difficult to move forward. They showed sensitivity and empathy to my case knowing that I needed to feel safe with my daughter in my home. They were patient waiting 2 months for UC to make a decision about my housing benefit and I will always be grateful for this.