I recently purchased a property at 41 Footscray Road through Your Move Eltham, and I cannot commend the experience enough. The estate agent, Laura, demonstrated utmost professionalism, extensive knowledge, and remarkable patience, making what could have been a stressful process, a smooth and effortless journey. From the outset, Laura’s comprehensive understanding of the property and the local market instilled confidence. Her openness and transparency kept me well-informed throughout the purchase, ensuring no surprises or delays. She consistently went above and beyond, addressing every query and concern with timely and clear responses, showcasing her dedication to exceptional customer service. The communication was seamless, and every aspect of the transaction was handled with care and attention to detail, ensuring all involved parties were satisfied. The personal touch Laura added made me feel valued as a client, making it a pleasant and memorable experience. I am thrilled with my purchase at 41 Footscray Road and sincerely grateful for the impeccable service rendered by Laura and the Your Move Eltham team. Their unwavering support and guidance throughout the process affirm their status as a trustworthy and reliable estate agency. I would not hesitate to engage their services again in the future and would highly recommend them to others seeking a hassle-free property buying experience. I should add a footnote the seller failed to provide window keys, my survey did not pick up broken window frame and when I turned the water on in the kitchen to my surprise the kitchen flooded. Having been assured that the kitchen etc was built with exceptional detail. So, reducing to a 4 star