From the first meeting with Rob for the valuation he immediately created a very good impression with his local knowledge of the market and solid experience in sales. I cancelled the remaining appointments with other agents and signed up with YourMove Eltham as sole agent. The family home of 45yrs (owned by 3 family members) was being sold following a period of bereavement after the passing of one of the owners. From the onset, there was some disagreement amongst the family as to how the estate should be managed. Rob and Laura were able to navigate through this minefield of family conflicts in a polite, professional and diplomatic manner whilst also keeping the buyers onboard. Through their commitment they guided the sale through to completion. When the chips are down and the going gets tough....Rob, Laura and the team at YourMove Eltham proved themselves to be the dependable estate agents to trust. Thanks Rob!!