At home to a single, pregnant mother of 6yo girl under the conduct of Kings Group Enfield Highway, incompetent staff refused to escalate serious rat situation for more than 5 weeks, not speaking of toxic mould issues in the property, that have been ignored for months. Top to bottom management & staff, nor sensible, nor helpful enough to go extra mile with solving these issues promptly & with permanent effect, nor there were any attempts to negotiate shorter notice period other than 2 months contracted in the light of dangerous & off putting living conditions, when it was most needed. If anyone interested, there are months worth of emails full of misleading promises and photographs available on request. Do not recommend & beware of finding yourself in a troublesome situation where the only way out of it will depend on staff of this branch.NegativeResponsiveness, Quality, Professionalism