Went into this purchase with allot of skepticism due to bad experiences with other estate agents in the past (Including other kings branches) but was very pleasantly surprised with Archie and the team. They were extremely responsive and would always pick up the phone whenever I needed an update even if there was no update (Something I highly appreciate). Our purchase process took over 8 months to complete due to unforeseen circumstances with the chain above (out of our hands) - The team was supportive throughout this. Big thanks also to the mortgage broker Danish. Look forward to working with the team on future purchases.PositiveResponsiveness, Professionalism