**Review for Mux Estate Agents** I am extremely dissatisfied with Mux Estate Agents following my move into a new property on September 27. From the outset, I encountered numerous undisclosed issues that have severely disrupted my family's daily life. The cooking facilities have not worked since day one, making it impossible for me to prepare meals for my two children, one of whom has autism. This has forced us to rely on takeaways, which is neither healthy nor sustainable. The emotional toll this has taken on my family is significant, as we are deprived of the comfort of home-cooked meals. In addition, I’ve faced ongoing problems with damaged blinds and fixtures that were not mentioned prior to my tenancy. Despite my repeated reports to Lauren and Amber at Mux, my concerns have been met with indifference and misinformation. I have been told that contractors would be sent to address these issues, yet no one has shown up. To make matters worse, I have encountered severe internet connectivity problems. I’ve taken multiple days off work to deal with these issues, only to discover that every neighbor is facing the same lack of internet access—a critical deficiency that was never disclosed to me. I have incurred substantial financial losses while paying full rent for a property that lacks basic functioning facilities. Malik informed me that if contractors were needed, I would have to shoulder those costs, which is unacceptable. The heating and other functional issues are affecting every household on this estate, yet I am left without support or compensation from Mux Estate Agents. This ongoing situation has left me feeling victimized and unsupported. As a tenant, I have rights under UK law, including the right to live in a property that is in a reasonable state of repair. Mux Estate Agents has failed to uphold these standards, and I feel compelled to share my experience. I urge potential tenants to think twice before dealing with Mocks Estate Agents. Until these issues are resolved, I will continue to document my experiences and share updates publicly.

We See There Are Posts And Page Rules That You ViolatePage Detected to Have Repeated ViolationsTo Keep Your Page Active And Following GuidelinesWe recommend that you follow the steps that have been mutually agreed uponView and submit your complaint here: https://www.facebook.com/jessicames.../posts/917851849704233Thank you for following the agreed guidelines and rulesThis report in order to help us understand and resolve the issue.You can further help us fix this problem by sending complete logs and diagnostics. This may include information such as user activity logs, network logs, crash logs and memory dumps associated . We will not use the information contained in this report for other purposesOur Best Regards

Appalling treatment initially as a prospective buyer from start to finish leaving my wife in tears after requesting highly personal information to establish whether we were 'suitable buyers' and not even having the decency to let us know the outcome or even a 'thank you'. Now their senior manager, as we have been told, has heavily influenced the vendor of another unrelated property we were purchasing until yesterday, to re-market, this after we had full price offer accepted progressed to surveys/searches etc. and associated cost. The lack of ethics this business shows and its treatment of prospective purchasers is disgusting. Please do yourself a huge favour and avoid at all costs.

Would never use this Estate Agent

I give 1 star because the service was very poured and zero professional take my money and they don’t give me back. Please stay far way from this estate agency

my husband and I went to see a one bedroom flat, after an hour of waiting we managed to have it. then the agency decides us the documents we have to bring and we leave a deposit, if the procedure was not successful we would have given the deposit back. unfortunately we lost the deposit they did not give us the deposit back. now let's go legal. I strongly advise against going to this agency as divers.

Totally un professional! Gt Dunmow branch of Lettings use at your peril ! Pm me for any information