Very poor. I called about a property advertised to let to arrange a viewing and was told that they would have to contact the current tenants to arrange a time and come back to me. No one did. I chased it after 48 hours as the weekend was looming and presented the best opportunity for me to see the property. On calling again I was informed that the tenants were unreachable and away and not to worry as I would be contacted as soon as they had made contact. By Monday I still had not heard so I chased again, only to be told that the property has been let to someone who viewed it at the weekend. When I questioned how this could be as the tenants were not present to arrange or conduct a viewing, a very hasty and sketchy excuse was given about it having been arranged a while ago. Either the agent is prioritising viewers or had fogotten to call me. Either way this is a shockingly unprofessional service to both landlords and prospective tenants - an agent that is going to deny landlords a full service by ignoring enquiries does not deserve your business when there are other professional alternatives out there. Avoid this amateurish set up at all costs.