DO NOT RENT FROM THIS COMPANY. I have rented a number of properties since selling my house to relocate. Northwood lied to us from day one. If only landlords knew how badly their properties are being mis-managed. The property was let to us in an appalling state. We were forced to sign paperwork confirming it was in perfect condition before being handed the keys to discover the truth. Spent our first 2 days taking photos and compiling a genuine schedule of condition, then 2 weeks scrubbing off the filth. They kindly paid us £50 for cleaning lol. A further 9 months spent doing repairs and tidying the place up, at which point we had an inspection and were told the place had never looked so good. Closely followed by a pre-Christmas 'phone call informing us they were putting it up for sale! We live in a lovely property now, managed well, by a reputable agent. A lesson learned, as they say. Northwood are without doubt the rudest, most unhelpful and dishonest people I've ever dealt with. The only repair they carried out (floor) resulted in a bat infestation! I guess they'll respond to this feedback claiming none of this is true. AVOID!! AVOID!! AVOID!!