Moved out of a rental property on 31st July. Was promised once the property was checked that I would receive my deposit back. Contacted them at the beginning of September to find out what was happening, was told the landlord was not replying to emails or calls to I couldn't receive my deposit. I phoned the landlord myself and he confirmed that there were no issues and he was happy to release my deposit and Martin & Co had made no attempt to contact him. Visited Martin & Co again today to chase the deposit, they are now claiming the LANDLADY is not responding to emails, even though the flat was sold while I was tenant, this landlady no longer owns the property. I'm very frustrated and stressed with these on going issues. Really disappointed in Martin & Co as I received a good service while in the property. I've been told my deposit cannot be released. Writing a review was the last thing I wanted to do.NegativeProfessionalism
7 The Moor , Falmouth, Cornwall, TR11 3QA, UK, TR11
We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696
Property Manager
Property Manager
Property Manager
Senior Property Manager
Property Manager
Senior Lettings Administrator
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