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Martin & Co Falmouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Absolutely appalling treatment and handling of their tenants. Poor communication between them and the actual landlord, very hostile towards us, as tenants. It seems like that there is a obvious change of treatment if you are a student and renting with them. If you have the ability to choose, DO NOT GO with Martin and Co., unless you want to bring yourself headaches and a lot of stress. And to Martin and Co, If you are so fond of your good reviews and value your tenants, maybe you should start doing instead of only talking ;).

Reply from agent

Tenancy Reference Number 2525. We are disappointed that you feel that there has been a lack of communication between us and the Landlord. One of the Tenants has recently confirmed that a number of maintenance issues have not been passed on to our office and obviously if we are not informed of these issues we are not able to deal with them. We have listened to all of our telephone recordings and re-read through our emails and at no point have me or my team been rude or ‘hostile’ towards any of you. I do however have a telephone recording where one of the tenants was screaming swear words at a member of my team and can provide this if you wish. Hopefully we can get this relationship back to where it should be and get any maintenance issues dealt with once you report them.

Contact details
Sales Phone:

01326 697696

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 10:00 - 13:00
Address

7 The Moor , Falmouth, Cornwall, TR11 3QA, UK, TR11

We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696

Our team

Felicia Sampson

Jon Sampson

Rebecca Stockton

Property Manager

Ann Beskeen

Property Manager

Jackie Wardle

Property Manager

Bracken Symonds

Senior Property Manager

Molly Bettles

Property Manager

Joanne Hills

Bethany Parry

Senior Lettings Administrator

Madeline Rowland

No memberships information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

No memberships information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available