Lois and the entitre team were very helpful, professional and understanding in very difficult circumstances. With my mum being elderly and disabled the viewings took longer than the norm but at no time were we pressured. The professionalism and care was second to none - all round a great service, a real understanding and determination to supply a genuine high level of customer service - thank you - it made the whole process much easier.PositiveResponsiveness, Professionalism