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Harris & Co Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

They did sell the house, but we got no feedback or updates unless we asked. So much was missing from the initial advert I didn't recognise the place, it had to be done again, the sign was only visible if you stood right in front of the house. With it being an empty property we didn't know if there had been viewings or not, what the viewers said about it that we could alter things to help the sale. At one point we had to hand it over to our solicitor to find out what was happening. Did they sell the house yes, would I use them again, no.NegativeResponsiveness

Reply from agent

Hi Michael, Thank you for taking the time to leave a review. I have personally tried to call you recently to discuss this with you and left you several voicemails but not had a call back yet. I see your sister has also left us a review which I have replied to above having gone over all the communication logs and phone calls between everyone in involved which are recorded. I wanted to address the issues. Once a viewing was completed and feedback was acquired, we did contact yourself however as we couldn’t get through, we then contacted another one of your sisters to relay the message. Clearly this wasn’t passed on. As we have said on the review above ‘In regard to sale signs, we use an external company as most agents do, they put the boards up based on safety and visibility. If you felt this wasn’t acceptable, we would have come out and had a look as we always want to ensure our external companies that we work with are working to our standards’ Regarding, the misdescription of your property this was our mistake, and we hold our hands up, However, this was corrected before if not as soon as this went live. Unfortunately, due to the pandemic, people are working from home and communication on our part may have been misread, for this we do apologise. If you would like to talk further I am more than happy to discuss this over the phone or you are more than welcome to pop down to the office anytime. Kind regards, James

Contact details
Opening hours
Monday-Friday: 09:00 - 16:30 Saturday: 10:00 - 13:00
Address

18 Poulton Street, Fleetwood, Lancashire, FY7 6LP, North West, UK, FY7

Welcome to Harris & Co Estate Agents We are Fleetwood’s longest established independent family-run award-winning estate agent, September’s eve in 1995. Since this date, we have adopted straight forward-thinking and focused on our clients giving you the best possible service we can deliver. Since opening the doors in 1995, we have worked to build a solid foundation on which we base our core values and principles. We have created close connections with businesses across the Fylde Coast providing our clients with the best possible resources. Having strong local knowledge has enabled us to secure the foundation for what has proved to be a successful business model. With over 100 years of combined experience and knowledge, we aim to give honest, open advice with the highest level of service. During the last 25 years, we have been presented several awards which show we always stand by our professionalism and maintain the highest standards. We have been awarded the GOLD WINNER of the British Property Awards multiple times. Also claiming GOLD in the regional property awards for Lancashire for customer service. We work closely with local councils to ensure we are supporting our community for those who need help the most. Here at Harris & Co, we understand that hard times can affect anyone, and we do all we can to help. Throughout the years we have invested in local sports teams and helped to support local charities. If you require more information about us, please call the office to speak to us on 01253 876515.

Our team

James Harris

Joe Todd

NALS
Property Ombudsman Sales
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure