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Martin & Co Folkestone

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Martin & Co Folkestone

A selection of reviews/testimonials by highest rating
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2.00 /5

Shocking communication !! Vacated a property on the 27/5/24. Not a word, don’t hear from Martin and Co. No email or note, or thank you or wish us well, or some idea of WHAT HAPPENS NEXT. So last Friday am I called, was told my area rent manager was busy, told he will call soon. No word. I called again in the afternoon . Same thing. Then just before the close of play he called, Told the delay was the landlady for the check out. Told it will be completed in few days. It’s the 12/6, 16 days and we don’t know what’s going on, not to mention the return of the deposit.

review by Gilbert

Reply from agent

Hi Gilbert, Usually despot returns run smoother than it did for your tenancy; as estate agents we cannot return a deposit without signoff from your landlord which was delayed because of the landlord's personal circumstances. But "not a word" is not accurate: we did call and left messages, spoke with your partner and have remained in email contact.

Contact details

Sales Phone:

01303 212797

Sales Email:

david.russell@martinco.com

Opening hours

Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00

Address

130 Sandgate Road, Folkestone, Kent, CT20 2BW, South East, UK, CT20

About

Website:

http://www.martinco.com

Martin & Co are your local deal-makers when it is time for you to move. Whether you are selling or buying, renting or letting: Martin & Co are your trusted advisor, providing you with answers throughout the process. We use our leadership and experience to offer you a relaxed environment, because let’s be honest: moving house can be stressful at times. Our focus is to achieve the best outcome for you.

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