View Agents

Martin & Co Folkestone

Featured

Leave a View Agents Review Value my property

scroll down for more information

Martin & Co Folkestone

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

AVOID LIKE THE PLAGUE Block Management employees are extremely rude, insensitive and aggressive. I have spoken to Jodie on the phone who has no interpersonal skills and she is unable to maintain a respectful discussion. Given that one of her main duties working at Martin & Co is to handle calls, she has no communication skills and is not knowledgeable in the field. I do not recommend the company as they do not have adequate customer service training. Many thanks.

review by Alexandra Gavrila

Reply from agent

Dear Alexandra, I am sorry to hear of your experience and looked into the matter and I do not share your sentiment. You were forceful and hostile towards Jodie, and Jodie handled the conversation to my full satisfaction and set boundaries as I would expect her to. I expect our clients to treat my team with the same respect we treat our clients with, and in this case we cannot accept the way you spoke.

Contact details

Sales Phone:

01303 212797

Sales Email:

david.russell@martinco.com

Opening hours

Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00

Address

130 Sandgate Road, Folkestone, Kent, CT20 2BW, South East, UK, CT20

About

Website:

http://www.martinco.com

Martin & Co are your local deal-makers when it is time for you to move. Whether you are selling or buying, renting or letting: Martin & Co are your trusted advisor, providing you with answers throughout the process. We use our leadership and experience to offer you a relaxed environment, because let’s be honest: moving house can be stressful at times. Our focus is to achieve the best outcome for you.

get in touch Value my property